ANZ - Leadership Offsite - Meet the attendees

Introducing our Executive and Senior Leadership

Damien

Coates

Chief Executive Officer & Co-Founder

Michael

Ussher

Deputy Chief Executive Officer

Leo

Abbruzzo

Co-Founder & Executive Chairman

Paula

Sheppard-Jones

Managing Director New Zealand

Craig

Wincote

ANZ Chief Underwriting Officer

Ian

McLauchlan

Chief Financial Officer

Whitney

Ignatiadis

Head of HR & People

Sally

Davis

Head of Claims – New Zealand

Damian

Browne

Deputy Managing Director New Zealand

Stewart

Eaton

ANZ Head of Liability

Chris

Hammond

Head of Title Insurance – Asia Pacific

Kerryn

Symes

NSW Manager

Anthony

Morgan

Queensland Manager

Tahlia

Carratt

Head of Legal & Governance

Melanie

Barrett

Head of Accident & Health

Emma

Cullen

Head of Operating Systems

Candice

Fraser

Head of Commercial

Adam

Bullard

Sales & Shared Services Manager

Darren

Woolnough

Head of Specialty

Ciaran

Morrissey

Cyber Underwriting Manager

Jane

Cullen

Chief Information Officer

Davina

Smith

Head of Sales & Marketing

Ryan

Mason

Deputy Chief Financial Officer

Heather

Jarvis

Head of Executive & Facilities

Emily

Coates

Head of Social Impact

Michelle

Petalotis

Marketing Manager

Dragana

Ljubicic

Regional Manager - Western Australia

Jordan

Schwarz

Head of M&A

Daniel

Brown

Head of Financial Lines

Adrian

Salamone

Regional Manager - Southern

Hayden

Chapman

Head of Property

Eleanor

Bunting

Head of Claims - Australia

Richard

Robinson

Head of Motor

Christie

Whittleston

Head of National Partnerships

Hemendra

Patel

Head of Data & Analytics

Fergus

Marshall

Head of Business Support & Process Innovation

Damien Coates

Chief Executive Officer & Co-Founder

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0123 456 7890

[email protected]

Michael Ussher

Deputy Chief Executive Officer

0123 456 7890

[email protected]

Leo Abbruzzo

Co-Founder & Executive Chairman

0123 456 7890

[email protected]

Paula Sheppard-Jones

Managing Director New Zealand

0123 456 7890

[email protected]

Craig Wincote

ANZ Chief Underwriting Officer

0123 456 7890

[email protected]

Ian McLauchlan

Chief Financial Officer

0123 456 7890

[email protected]

Whitney Ignatiadis

Head of HR & People

0123 456 7890

[email protected]

Sally Davis

Head of Claims – New Zealand

0123 456 7890

[email protected]

Damian Browne

Deputy Managing Director New Zealand

0123 456 7890

[email protected]

Stewart Eaton

ANZ Head of Liability

0123 456 7890

[email protected]

Chris Hammond

Head of Title Insurance – Asia Pacific

0123 456 7890

[email protected]

Kerryn Symes

NSW Manager

0123 456 7890

[email protected]

Anthony Morgan

Queensland Manager

0123 456 7890

[email protected]

Tahlia Carratt

Head of Legal & Governance

0123 456 7890

[email protected]

Melanie Barrett

Head of Accident & Health

0123 456 7890

[email protected]

Emma Cullen

Head of Operating Systems

0123 456 7890

[email protected]

Candice Fraser

Head of Commercial

0123 456 7890

[email protected]

Adam Bullard

Sales & Shared Services Manager

0123 456 7890

[email protected]

Darren Woolnough

Head of Specialty

0123 456 7890

[email protected]

Ciaran Morrissey

Cyber Underwriting Manager

0123 456 7890

[email protected]

Jane Cullen

Chief Information Officer

0123 456 7890

[email protected]

Davina Smith

Head of Sales & Marketing

0123 456 7890

[email protected]

Ryan Mason

Deputy Chief Financial Officer

0123 456 7890

[email protected]

Heather Jarvis

Head of Executive & Facilities

0123 456 7890

[email protected]

Emily Coates

Head of Social Impact

0123 456 7890

[email protected]

Michelle Petalotis

Marketing Manager

0123 456 7890

[email protected]

Dragana Ljubicic

Regional Manager - Western Australia

0123 456 7890

[email protected]

Jordan Schwarz

Head of M&A

0123 456 7890

[email protected]

Daniel Brown

Head of Financial Lines

0123 456 7890

[email protected]

Adrian Salamone

Regional Manager - Southern

0123 456 7890

[email protected]

Hayden Chapman

Head of Property

0123 456 7890

[email protected]

Eleanor Bunting

Head of Claims - Australia

0123 456 7890

[email protected]

Richard Robinson

Head of Motor

0123 456 7890

[email protected]

Christie Whittleston

Head of National Partnerships

0123 456 7890

[email protected]

Hemendra Patel

Head of Data & Analytics

0123 456 7890

[email protected]

Fergus Marshall

Head of Business Support & Process Innovation

0123 456 7890

[email protected]

Matt Bacon

Chief Executive Officer - Howden Pacific

TBC

Rohan Stewart

Group Chief Executive - PSC Insurance Group

Born at Box Hill Hospital in 1962 and raised in Melbourne, the early years were shaped by sport, family, and a strong allegiance to the Essendon Football Club – a non-negotiable passed down from Dad, who grew up a torpedo punt away from Windy Hill.

Sport was always a big part of life – footy in winter, cricket and tennis in summer, with some basketball and plenty of beach time in between. A school ski trip to Mt Buller at age 14 sparked a passion for snow that’s lasted nearly five decades and counting. These days, time is happily split between the mountains and the sea – a tradition that continues with the family.

Losing Mum at the age of six was a pivotal moment, but the support from Dad, along with an incredible aunt and uncle, meant a full childhood filled with the right kind of chaos. A brief stint with the Fitzroy U19s came during the “footy or girls” phase – not hard to guess which won out.

The insurance career began thanks to a helpful nudge from an aunty and a well-timed job ad. University was never the plan, so the role of office boy at a broking firm became the unexpected but perfect launching pad. Over the next couple of decades, roles evolved – building teams, running branches, and eventually being sent to Sydney to help turn around a struggling office. What followed was a 12-month stint commuting weekly between Melbourne and Sydney (pre-third runway – lots of airport time), a relocation, a divorce, and the start of a new chapter.

In 1999, life took another turn – Athina entered the picture. The relationship started at Zurich and escalated to a spontaneous proposal while ice skating in Central Park. A few weeks later, the wedding happened in Aspen after a day on the slopes – even made page 3 of the Aspen Daily News. Twenty-six years on, life together includes two brilliant kids, Alexei and Stefani, and a Groodle named Billy who has a fan base of his own.

The long-held dream of business ownership came to life in 2004. With one toddler and another on the way, a decision was made to buy into a broking business and leave corporate life behind. Timing was bold. The GFC soon followed, but it became a masterclass in resilience and leadership. The business was eventually sold to PSC Insurance Group, and the journey continued – building, acquiring, and growing until the company listed on the ASX in 2015. A few years later, stepped into the role of Group CEO, overseeing operations across Australia, NZ, the UK, Hong Kong, Vietnam, and Bermuda. By late 2021, the transition to semi-retirement was complete. In 2024, PSC was acquired by the Ardonagh Group for just over $2.3 billion.

Now, life runs at a different pace – time is shared between board seats, golf games, travel, good wine, and great people. The next goal? Getting the golf handicap down to 18–20. The bigger plan? Keep life interesting, keep exploring, and never take things too seriously.

James Castrission

Founder, MyAdventure Group

On the 26th January 2012, Cas made history by completing the longest
unsupported polar expedition of all time, alongside his best mate, Jonesy.

In 2013, Cas founded MyAdventure Group, a business committed to providing Australia’s premier corporate Adventure-based development programs. Harnessing lessons learnt from the most hostile environments on earth, his corporate programs are designed to develop teams and drive competitive advantage in organisations.

Cas holds 2 x Guinness World Records for his accomplishments and is highly
regarded as one of Australia’s premier public speakers. He has written two
bestselling books: Crossing the Ditch and Extreme South.

Introducing our Executive and Senior Leadership

Damien Coates

Michael Ussher

Leo Abbruzzo

Paula Sheppard-Jones

Craig Wincote

Ian McLauchlan

Whitney Ignatiadis

Sally Davis

Damian Browne

Stewart Eaton

Chris Hammond

Kerryn Symes

Anthony Morgan

Tahlia Carratt

Melanie Barrett

Emma Cullen

Candice Fraser

Adam Bullard

Darren Woolnough

Ciaran Morrissey

Jane Cullen

Davina Smith

Ryan Mason

Heather Jarvis

Emily Coates

Michelle Petalotis

Dragana Ljubicic

Jordan Schwarz

Daniel Brown

Adrian Salamone

Hayden Chapman

Eleanor Bunting

Richard Robinson

Christie Whittleston

Hemendra Patel

Fergus Marshall

Damien Coates

Michael Ussher

Leo Abbruzzo

Paula Sheppard-Jones

Craig Wincote

Ian McLauchlan

Whitney Ignatiadis

Sally Davis

Damian Browne

Stewart Eaton

Chris Hammond

Kerryn Symes

Anthony Morgan

Tahlia Carratt

Melanie Barrett

Emma Cullen

Candice Fraser

Adam Bullard

Darren Woolnough

Ciaran Morrissey

Jane Cullen

Davina Smith

Ryan Mason

Heather Jarvis

Emily Coates

Michelle Petalotis

Dragana Ljubicic

Jordan Schwarz

Daniel Brown

Adrian Salamone

Hayden Chapman

Eleanor Bunting

Richard Robinson

Christie Whittleston

Hemendra Patel

Fergus Marshall

Introducing our external presenters

Matt Bacon

Rohan Stewart

James Castrission

Damien

Coates

Michael

Ussher

Leo

Abbruzzo

Paula

Sheppard-Jones

Craig

Wincote

Ian

McLauchlan

Whitney

Ignatiadis

Sally

Davis

Damian

Browne

Stewart

Eaton

Chris

Hammond

Kerryn

Symes

Anthony

Morgan

Tahlia

Carratt

Melanie

Barrett

Emma

Cullen

Candice

Fraser

Adam

Bullard

Darren

Woolnough

Ciaran

Morrissey

Jane

Cullen

Davina

Smith

Ryan

Mason

Heather

Jarvis

Emily

Coates

Michelle

Petalotis

Dragana

Ljubicic

Jordan

Schwarz

Daniel

Brown

Adrian

Salamone

Hayden

Chapman

Eleanor

Bunting

Richard

Robinson

Christie

Whittleston

Hemendra

Patel

Fergus

Marshall