Claims
Cyber Insurance
claims
We recognise that navigating a claim can be challenging. During a crisis, it's important that insureds can rely on an insurer with a strong, proven track record in efficient and reliable claims handling.
Dedicated and experienced incident response and claims service
All DUAL insureds receive the benefit of claims support from our experienced in-house claims team based in Australia.
We also work with a dedicated breach response team which includes specialist lawyers, IT forensic investigators, forensic accountants and consultants, who all have significant experience to ensure the best outcome for the insured.
DUAL cyber incident hotline
Knowing who to call when a cyber event occurs is critical, so every DUAL cyber policy comes with access to hotline support provided 24 x 7 through our dedicated incident response team and backed by a panel of specialist service providers.
In the event of a claim or loss, contact the Cyber Incident Management team.