Claims
We recognise that navigating a claim can be challenging. During a crisis, it's important that insureds can rely on an insurer with a strong, proven track record in efficient and reliable claims handling.
Exceptional claims support
We simplify the claims process. At DUAL, our greatest strength lies in our team - our senior claims handlers bring over 50 years of combined experience in claims management.
With extensive expertise and a client-first approach, we ensure your claim is handled with care and confidence.
Our process is straightforward, transparent and designed for efficiency, keeping your best interests front and centre from notification to resolution.
Making a claim is easy with DUAL
Click on the relevant product for information on DUAL's claims process, helpful information and downloadable documents.