Risk referred in WebRater? Here's what to do
When a risk falls outside WebRater, don't stop there.
Our WebRater platform gives brokers access to a range of products and sometimes those risks might trigger a referral.
Through WebRater, you can submit a referral directly to our specialist underwriters for consideration, allowing our underwriting team to assess risks that may fall outside the standard appetite.
How to submit a referral:
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1. If a referral is triggered, a pop-upp box will appear notifying of the trigger.
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2. Select 'OK' and proceed through the screens until you reach the 'Build a Quote' screen
- Under the 'Referral reason' drop down box at the top of the 'Build a Quote' screen, enter any optional additional information for the client (including submitting documents).
- Click 'Send' to submit your client's referral to DUAL for review.
- The referral will be automatically sent through to DUAL and allocated to a Commercial Underwriter for review.
- The Underwriter will review the referral and be in contact with you.
Watch a short demonstration video below showing how to submit a referral through WebRater, for review.

Disclaimer: All risks, including referred risks, remain subject to underwriting assessment and acceptance in accordance with DUAL's underwriting guidelines and acceptance criteria.
To learn more or to discuss opportunities, please feel free to get in touch with our underwriting team.