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How to request a WebRater login and reset your password

This article covers how to request a WebRater login, how to request a password reset, and alternative support channels for login issues.

How to request a WebRater login

  • Self-service sign-up:

    1. Open the WebRater sign-up page: www.dualwebrater2.com.au
    2. Alternatively, use the general sign-up entry: dualaustralia.com.au/signup
    3. Enter the requested basic information on the sign-up form. A login will be created after you submit the required details and you will recieve an activation email.

Password reset and login assistance

  • If you receive an "Authorization failed" or similar login error:
    • Try changing your password. The new password must be completely different from the previous password and must meet the account credential requirements.
    • If changing the password does not resolve the issue, support can perform a password reset for you and will notify you by email once it has been completed, email support via: [email protected]

Troubleshooting links

  • For further self-help on password creation, lockouts and signing in, consult the WebRater help resources available from the WebRater site.

You can obtain a WebRater login by completing the self‑service sign-up form or by requesting a login through the web chatbot (provide name, email and company). For login failures, change your password to a new password that meets credential rules; if that fails, request a password reset from support and you will be advised by email when it has been completed.