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How to request a WebRater login and reset your password

This article explains how to request a WebRater login, reset your password, and get support for login issues.

How do I request a WebRater login?

  • Self-service sign-up:

    1. Open the WebRater sign-up page: www.dualwebrater2.com.au
    2. Alternatively, register via the DUAL Australia website: dualaustralia.com.au/signup
    3. Enter the required information on the sign-up form and submit. Your login will be created and you will receive an activation email.

How do I reset my password or resolve a login issue?

  • If you receive an "Authorization failed" or similar login error:
    • Try changing your password. The new password must be completely different from the previous password and must meet the account credential requirements. For guidance on password rules (such as minimum length and accepted characters), consult the WebRater help resources available from the WebRater site.
    • If changing your password does not resolve the issue, contact our support team to perform a password reset. You will be notified by email once it is complete: [email protected]

Where can I find further help with WebRater login issues?

  • For further self-help on password creation, lockouts and signing in, consult the WebRater help resources available from the WebRater site.