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CPD Support: How to request certificates and CPD documents

How do I request help with a CPD certificate or CPD document?

First, check your DUAL School account to see whether your certificate or document is listed with a link to download the PDF. If you can’t find it, email [email protected] for assistance.

What information should I include in my request?

Please include:

  • Your name

  • Your email address

  • The name of the webinar you watched

  • The date you watched it

What happens next?

The DUAL School team will review your request and contact you directly.