DUAL School
Broker training
courses
Access DUAL's free video courses covering various products, claim topics and broker best practises.
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Our broker courses offer extensive content to assist brokers perform at the top of their game.
Access our free insurance training courses covering a variety of topics and best practises. Courses also contain video modules that contribute towards CPD points.
Upcoming webinar
Financial Lines claims examples: Insights and emerging risks
Join Eleanor Bunting, Head of Claims - Australia, and Daniel Brown, Head of Financial Lines at DUAL, for an engaging webinar exploring the latest developments in Financial Lines claims.
Eleanor and Daniel will deep dive in to several large claim examples and reflect on key claims trends across Professional Indemnity, Statutory Liability and Management Liability with a focus on evolving risks and best practices.
You’ll gain practical guidance on what to expect in 2026 and beyond, including shifting exposures, regulatory pressures and increasing claim severity.
Additionally, you’ll have the opportunity to ask questions and gain insights directly from experienced industry specialists.
In this webinar, we'll be covering:
- Emerging trends and patterns in Financial Lines claims
- Common challenges impacting claims outcomes and how to navigate them Practical tips to support smoother, more efficient claims management
- Insights into evolving risks
- Expert perspectives on preparing for future claims scenarios
- Access to the team in an interactive Q&A session
This webinar is eligible for 1 CPD/CIP point.
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Upcoming webinars
Uninsured exposures: product and claims overview
Focusing on Management Liability, Professional Indemnity and Cyber Insurance.
Tuesday, 11 March | 14:30 - 15:30 AEDT
This webinar is eligible for 1 CPD point.
In this informative session, we will explore the key coverages of these three essential insurance products, along with current market trends and real-life claims examples. Our goal is to equip brokers like you with valuable insights and tools to effectively discuss these critical uninsured exposures with your clients.
In this session we will be covering:
- Key coverage overview of the following:
- Management Liability (ML)
- Professional Indemnity (PI)
- Cyber Insurance
Claims examples on PI, ML and Cyber
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