Beyond the claim: delivering better personal accident and health outcomes webinar

AUS Webinar

Beyond the claim: delivering better personal accident and health outcomes

Details and FAQ
Speakers and Registration

Join Melanie Barrett, Head of Accident & Health, for a webinar exploring how DUAL is transforming the Accident & Health (A&H) claims experience through a customer-first approach.

Melanie will share how DUAL's personalised claims approach supports faster decision-making, proactive communication and a seamless end-to-end claims journey. You'll hear claims examples, receive an update on DUAL's A&H offering and discover how collaboration with medical professionals and third-party partners helps supports clients throughout the claims process.

Event FAQ

What are the key takeaways?

An understanding of our customer-first approach to A&H claims management
Insights into how proactive claims management supports a smoother claims journey
An overview of the role medical professionals and specialist partners play in supporting clients
Claims examples and practical learnings
An update on our A&H product offering

Is this session CPD accredited?

1 CPD/CIP point will be issued following the webinar if you watch the entire webinar session.

When to tune in?

Perth - 12:00 AWST

Adelaide / Darwin - 13:30 ACST

Melbourne / Sydney / Brisbane / Hobart - 14:00 AEST

Thursday 13 August 2026

14:00 - 15:00 AEST

Online

Zoom

Register

Event speakers

Melanie

Barrett

Head of Accident & Health

Melanie Barrett

Head of Accident & Health

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